Warum lohnt sich eine IoT-Plattform für unsere Medizintechnikgeräte?

Vernetzte Geräte müssen über ihre gesamte Lebensdauer sicher bleiben. Die MDR verlangt dafür IT-Sicherheit nach dem Stand der Technik und eine Überwachung der Geräte im Feld (Anhang I Nr. 17.2 und 17.4, Art. 83). Wird eine Schwachstelle bekannt, müssen Sie belegen können, welche Geräte betroffen sind und wann sie das Update erhalten haben. Ohne zentrale Plattform sind diese Informationen über Serviceberichte und einzelne Standorte verteilt, und Updates werden Gerät für Gerät vor Ort installiert. Die Plattform führt Softwarestand und Update-Historie jedes Geräts in seinem digitalen Zwilling. Updates verteilen Sie aus der Ferne, und der Nachweis entsteht dabei automatisch.

Wie kann unser Serviceteam den digitalen Zwilling nutzen?

Standard-Dashboards zeigen Geräteansicht, Zustand, Fehlerhistorie, Nutzungsdauer, Konfiguration und Alarme auf Basis der übertragenen Daten. Ihr Team kann diese Informationen nutzen, um Störungen einzugrenzen und Serviceeinsätze vorzubereiten. Updates und weitere digitale Services ergänzen diese Grundlage bei Bedarf.

Wie bildet die Plattform meine Medizintechnik-Geräte digital ab?

Die Plattform legt für jedes angebundene Gerät einen digitalen Zwilling an. Dieses digitale Abbild ordnet die übermittelten Gerätedaten einer eindeutigen Referenz zu. Damit lassen sich Zustände, Nutzung und Historie eines Geräts zusammenhängend betrachten.

Können unterschiedliche Gerätetypen digital abgebildet werden?

Ja. Der digitale Zwilling kombiniert einen gemeinsamen Standardteil mit gerätespezifischen Merkmalen. Welche Daten und Schnittstellen für Ihre Gerätetypen benötigt werden, klären wir bei der Anbindung.

Wie lässt sich die Eignung für unsere Geräte prüfen?

In einer Live-Demo lernen Sie die Plattform, den digitalen Zwilling und die Standard-Dashboards kennen. Anschließend besprechen wir Ihren Anwendungsfall: Welche Daten werden gebraucht, wie lassen sich Ihre Geräte anbinden und welchen Service möchten Sie darauf aufbauen?

Wann wird der digitale Zwilling angelegt?

Sobald ein angebundenes Gerät erstmals Daten sendet, legt die Plattform seinen digitalen Zwilling automatisch an.

Können wir unsere bestehenden Systeme anbinden?

Ja. Die Plattform lässt sich um Anbindungen an CRM-, ERP- und PLM-Systeme erweitern. So können Sie die Daten des digitalen Zwillings durch Kunden-, Unternehmens- und Produktinformationen ergänzen. Welche Schnittstellen und Daten dafür benötigt werden, klären wir anhand Ihrer Systemlandschaft.

Why is an IoT platform a good investment for our medical devices?

Connected devices must remain secure throughout their entire lifecycle. To this end, the MDR requires state-of-the-art IT security and monitoring of devices in the field (Annex I, Nos. 17.2 and 17.4; Art. 83). If a vulnerability is discovered, you must be able to document which devices are affected and when they received the update. Without a central platform, this information is scattered across service reports and individual locations, and updates are installed on-site, one device at a time. The platform tracks the software version and update history of each device in its digital twin. You can deploy updates remotely, and the proof is generated automatically.

How can our service team use the digital twin?

Standard dashboards display device information, status, error history, operating time, configuration, and alerts based on the transmitted data. Your team can use this information to isolate issues and prepare for service calls. Updates and additional digital services supplement this foundation as needed.

How does the platform digitally map my medical devices?

The platform creates a digital twin for each connected device. This digital replica assigns a unique reference to the transmitted device data. This allows for a comprehensive view of a device’s status, usage, and history.

Can different types of devices be digitally represented?

Yes. The digital twin combines a common standard component with device-specific features. We'll determine which data and interfaces are required for your device types during the integration process.

How can I check if a device is compatible with our equipment?

In a live demo, you'll get to know the platform, the digital twin, and the standard dashboards. Afterward, we'll discuss your use case: What data is needed, how can your devices be connected, and what service would you like to build on top of it?

When is the digital twin created?

As soon as a connected device sends data for the first time, the platform automatically creates its digital twin.

Can we integrate our existing systems?

Yes. The platform can be expanded to include integrations with CRM, ERP, and PLM systems. This allows you to supplement the digital twin’s data with customer, company, and product information. We’ll determine which interfaces and data are required based on your system landscape.

IoT Whitelabel Platform | IoT Solution for Connected Devices | Services & Products

Connect Medical Devices.
Utilize Device Data.
Develop Digital Services.

With the doubleSlash IoT Whitelabel Platform, you can create a shared digital foundation for your fleet of medical devices. As soon as a connected device sends data for the first time, the IoT platform automatically creates its digital twin. It consolidates status information, usage data, and error history within this digital twin.

Standard dashboards make the data accessible to your team. This allows you to connect different device types on a single IoT platform and lay the groundwork for service and new digital offerings.

Experience the IoT white-label platform in a live demo.

Schedule an appointment now

IoT Whitelabel Platform

The Digital Database for Your Fleet of Devices

The IoT platform consolidates the data from every connected device under a unique identifier in the digital twin. This digital twin combines common standards and device-specific characteristics to serve as the foundation for device management, status overviews, and digital services.

As a white-label solution, you can deploy the IoT platform under your own brand if you wish.

Track Device Status: View a device's status, error history, and usage in context.
Mapping Device Diversity Collaboratively: Use a common standard template and add the characteristics specific to each device type.
Prepare for targeted troubleshooting: Analyze the information from the digital twin to isolate malfunctions and plan appropriate service measures.

Our Approach

Step by Step Toward a Digital Twin

Illustration of a desktop monitor displaying an IoT platform dashboard with a fleet overview, a map of Europe, device statuses, alerts, and live activity updates for connected medical devices. — The data shown is for illustrative purposes only. Customizable white-label platform.

Illustration of a desktop monitor displaying an IoT platform dashboard with a detailed device overview, including connection status, operating data, technical measurements, alerts, and temperature trends of a medical device. — The data shown is for illustrative purposes only. Customizable white-label platform.

Illustration of a desktop monitor displaying an IoT platform dashboard with available software and firmware updates and completed update campaigns, including progress indicators, device statuses, and success rates. — The data shown is for illustrative purposes only. Customizable white-label platform.

Create a Digital Twin Automatically

As soon as a connected device sends data for the first time, the platform recognizes it and automatically creates its digital twin. A unique identifier links the transmitted device data and assigns it to the respective device.

Structuring Device Data Appropriately

The digital twin combines a common standard component with the specific characteristics of your device. This allows different device types to be represented on the same platform and their data to be managed within a common structure.

Analyze Device Data in the Dashboard

Standard dashboards display the status, error history, usage, configuration, and alerts for your devices. The view is based on the transmitted device data and helps your team analyze the information and prepare for service calls.

Developing Digital Services and New Business Models

The digital twin establishes a link between a device and its data. Based on this, the IoT platform and your service processes can be expanded step by step:

Areas of Application

For Mobile Diagnostics, Home Care, and Therapy

Mobile Diagnostics:
For locations that vary, digital twins aggregate status data and software version information transmitted by point-of-care devices. This allows your service team to check device status regardless of location and prepare for service calls in a more targeted manner.

Home Care Devices:
If a device is located at the patient's home, it is usually difficult for the service team to access it. For remote analysis, the digital twin provides transmitted status data and the error history. In addition, software and firmware updates can be remotely transferred to the device.

Therapy and rehabilitation devices:
The digital twin assigns the service life and configuration to the respective therapy or rehabilitation device . This allows you to track device usage and better assess maintenance
needs .

FAQ