Deutsche Telekom trusts in doubleSlash

Diagnostic Systems: Boundless Measurement
and Analysis

Automated diagnostic systems

Smart Integration for Optimal Resolution Rates

The telecommunications industry faces increasing demands on its network infrastructure and a growing need for high-quality services. Our platform integrates measurement and diagnostic systems from various manufacturers, automating the resolution of common service requests and logically mapping diagnostic knowledge. This allows service employees to provide precise, standardized solutions to faults without time-consuming searches. The result is a higher resolution rate and significantly enhanced customer satisfaction.

Our strategie

Modular, High-Performance System

doubleSlash developed an integrated platform for rule-based measurements across diagnostic systems, expanding knowledge through intelligent event linking. Featuring a high-performance, modular architecture with load distribution and decoupled adapters, the platform optimizes existing systems and supports seamless integration of new ones. This project highlights our expertise in complex, high-performance solutions.

Our benefits

Our Services

  • Overall conception
  • Project management (coordination of various service providers)
  • implementation
  • rollout
  • Further development and support

And How Can We Assist You?