Deutsche Telekom trusts in doubleSlash
Workflow optimisation thanks to efficient software
With almost 200 million customers worldwide, Deutsche Telekom AG is one of the leading service companies in the telecommunications and IT industry. As part of our long-standing collaboration with the group, we’ve helped optimise numerous international management workflows.
The business monitoring system is a standard communication system with an integrated reporting platform that provides detailed forecasts around the consumption of resources and funds.
We have also implemented projects in other specialist areas, such as an integrated measurement platform for diagnostic systems and a remote management tool that allows the customer service division to resolve faults remotely.
Business monitoring – proactive control and management
doubleSlash developed a business monitoring system for Telekom that allows management to keep a constant eye on KPIs relating to quality, time and cost.
Diagnostic systems – measurement and analysis without limits
The integrated measurement platform enables Telekom AG to perform rule-based measurement across multiple diagnostic systems.
Remote management – help from afar
Telekom Service supports its customers in diagnosing problems remotely using a software tool developed by doubleSlash.
Business monitoring
doubleSlash developed a business monitoring system for Telekom that allows management to keep a constant eye on KPIs relating to quality, time and cost.
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