Your path to secure and intelligent remote maintenance in industry

Cross-location collaboration is becoming increasingly relevant, and even more so since the coronavirus pandemic. For this reason, more and more companies are exploring remote maintenance solutions. Remote maintenance means carrying out work on systems or equipment connected to the internet, without the physical presence of a maintenance expert.

If you work with a remote maintenance solution or are planning to implement one, it is crucial that system and plant engineers, operators and employees are aware of the potential threats and risks and are sensitised to them. It is important to describe your solution requirements as precisely as possible in order to evaluate your potential options as effectively as possible. We present three possible implementation options and also provide a decision-making aid. This will support you in selecting and implementing a remote maintenance solution by highlighting the main aspects you need to consider.