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Creating positive charging experiences
The positive end-to-end charging experience for your customers
Electromobility is driving a cultural shift across the entire mobility industry. The development of electric cars is being propelled by the EU’s climate targets – no new combustion engines are to be approved from 2035 onwards, for example, and regulations in the aviation industry are also set to be tightened significantly. Infrastructure, investment costs and end-to-end customer experiences will play a central role in the context of electric cars. Success factors include a positive charging experience from start to finish and broad availability of charging options, especially where fleet vehicles are concerned.
Together & open to your challenge
As an eMobility Service Provider (EMSP) or Charge Point Operator (CPO), it is crucial that you can offer your private and fleet customers a consistently positive charging experience:
An optimal customer experience – from fleet to home
To provide fleet or private customers with a positive end-to-end charging experience – at home, at work or in public – what you need is the right IT solution: From finding the charging station (FIND) through actual charging (CHARGE) right up to consumption-based billing (PAY).
Typical e-mobility use cases at a glance
Workplace Charging
Fleet customers charge at the workplace
Home Charging
Fleet customers charge at home
Public Charging
Fleet customers charge in public
Public Charging
Private customers charge in public
Successful examples from practice
How we work with you to create a positive end-to-end charging experience
With our IT and automotive expertise, we support you in designing a custom-fit solution for your customers and alleviating their ‘range anxiety’. This includes end-to-end implementation of your charging services and solutions. doubleSlash knows and understands the electromobility ecosystem.
Our services
- Product management support (market analyses, business model consulting)
- Process and IT design (customer journey, requirements management, end-to-end processes)
- Agile software development with assurance
- Connection of CPOs and EMSPs
- Operation of the e-mobility solution
- Scaling and international rollouts
- Current standards and protocols (such as OCPI, OCHP, OICP and eMIP)
Results and artifacts
- You get coordinated, workable e-mobility processes.
- You are provided with individual software components (POI system, billing component) or a complete end-to-end e-mobility charging solution (charge point management system, e-mobility service backend, white-label solution).
What we bring to the table
- The established doubleSlash reference model for e-mobility.
- Good practices from over 10 years’ experience in e-mobility projects.
- Experience in the international integration of more than 100 CPOs.
- A large and reliable partner network in the e-mobility ecosystem.