Public Charging:
Usage-based billing of charging processes
Electromobility is growing rapidly and the number of charging stations is constantly increasing. A key challenge here is the high diversity of charging station providers, which require different access data and payment methods.
E-mobility service providers (EMSPs) play a major role in ensuring a seamless charging experience for end customers. The services of such providers allow centralized access to various charging stations from different operators, as well as uniform, consolidated billing.
Billing of charging processes in a monthly subscription that can be adjusted depending on charging behavior.
The customer selects a tariff that suits them and concludes a contract. A distinction is made, for example, between customers who regularly charge in public areas and customers who want to have a public charging option available for emergencies.
Figure 1: Tariff options
From data chaos to billing
A leading provider of electromobility solutions was faced with the task of putting this vision into practice: The billing of charging processes at over 950,000 charging points in more than 30 countries was to be made efficient and centralized. Key challenges arose in the process:
- Data processing: A large amount of usage data from different charging station operators had to be imported, validated and processed. This involved a large number of interfaces and data in different formats, which had to be connected and processed.
- Invoicing: Depending on the selected tariff, the usage data is converted into correct accounting invoice items, whereby country- and tax-specific issues must be taken into account.
Subscription management for efficient billing processes
A flexible subscription management system was integrated, ensuring access to the charging infrastructure once the contract has been created. The subscription management system receives and standardises customers’ individual usage data over the entire term of the contract. Depending on the tariff, the usage data is processed into a collective invoice at the end of the month.
Particularly in the area of billing, a product was chosen that could provide the functionality out-of-the-box. This had to be integrated into the customer’s existing system landscape. doubleSlash advised the customer regarding the IT design of the entire order-to-cash process and supported the implementation.
In addition, customer-specific modules were developed by doubleSlash for interface integration and processing of usage data. This involved the implementation of a mediation adapter (upstream of the billing system). The adapter is responsible for validating and converting the usage data for the billing system.
doubleSlash advised the customer on the IT design of the entire order-to-cash process, as well as on the development of individual mediation components and the international rollout.
More convenience for users, less effort for the provider
Thanks to the integrated subscription management system, the provider of electromobility solutions was able to offer its customers convenient, usage-based billing across different charging infrastructures - reliably, efficiently and internationally scalable.
Over 35,800 tariff options
Over 1,000 voucher and promotion contingents
Rollout in over 30 countries
Skalierbarer Offer-to-Cash-Prozess in der Elektromobilität
Der Elektromobilitätsmarkt steht vor zahlreichen Herausforderungen, insbesondere was die Themen Tarifmanagement und Abrechnung betrifft.
Im Webinar erfahren Sie, wie Dynamic Pricing, Ad-Hoc Charging oder Incentivierungen die Abrechnung beeinflussen und welche Rolle ein skalierbarer und automatisierter Offer-to-Cash Prozess dabei spielt.
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