[Translate to Englisch:] Telematikdaten Management - doubleSlash

Telematics Data Management

Transparent and Privacy-Compliant Connected Car Services with Telematics Data Management

A major German OEM has developed a telematics data platform to enable innovative services and business models based on telematics data. This platform allows customers to view the data transmitted by their vehicles and grant access to third-party providers, such as insurance companies or car workshops.

All data sharing complies strictly with the EU General Data Protection Regulation (GDPR). Customers retain full control over who can access their data and how it is used, including its application in other web-based services.

Telematics Data: The Foundation for New Business Models

The platform collects telematics data from vehicles, processes it in the backend, and presents it transparently to customers through a user-friendly interface. A rights management system enables automatic data sharing with third parties for further processing, granting access via technical interfaces (APIs).

This telematics data platform facilitates new business models while adhering to strict data protection guidelines. Third-party providers can enhance their existing services or develop entirely new offerings, creating added value for customers.

Telematics data management with BMW CarData

One OEM that has continually pursued the topic of telematics data management is BMW AG. As a customer of BMW, we use the telematics functions ourselves and have taken BMW CarData as an example here to show some of the key features for consumers, OEMs and third-party providers.

 

 

Third-Party Portal: Selection of Desired Telematics Data

In order for third-party providers to offer value-added services, they need telematics data from their customers. There is a third-party portal for gathering the data they need for their services. The request for the customer to release the data is displayed in the customer portal.

Customer Portal: Grant Access to Telematics Data for Third Parties

Customers can release the data requested by a third-party provider in the customer portal. They can revoke their consent for releasing the data any time.

Customer Portal: Access Customer Archives

In the customer portal, customers can also view the telematics data from their vehicles which has been transmitted to the OEM.

Developing an Optimal Telematics Data Management Solution with All Stakeholders

New business models rely on actionable insights derived from vehicle data. To enable this, it was essential to identify relevant telematics data, record source systems, and qualify the data in terms of availability and accuracy. Additionally, underlying processes—such as data preparation, customer data retrieval, and third-party data transfer—had to be defined and validated.

doubleSlash played a key role in the conception and implementation of the telematics data platform, leveraging extensive expertise in telematics and vehicle data management. This knowledge contributed to a unified agile approach, ensuring collaboration with all relevant stakeholders.

doubleSlash also supported the platform’s further development and successful rollout in Europe and the USA, delivering an optimal solution for emerging business models.

 

Our Services

  • Consulting services, particularly for requirements management and quality management
  • Analysis of market trends for business models
  • Conception of processes (customer, third party, administration)
  • Design of IT architecture and IT interfaces
  • UX design for customer portal and third-party portal
  • Analysis of telematics data regarding availability and currentness
  • Interface between specialist department and IT in an agile procedure
  • Development of suitable assurance, quality and testing measures for the platform and the underlying digital business model
  • International rollout of the platform

Methods Used

  • Agile teams with product owners
  • Business Process Model and Notation (BPMN) 2.0
  • Unified Modeling Language (UML)
  • Jira

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