AI Agent for
Spare Parts Catalogs

Customers or service technicians formulate their questions in natural language—e.g. for spare part numbers, technical data or suitable alternatives. The chatbot for product catalogs also understands imprecise descriptions.

The system takes into account the machine context, variant status, availability and technical rules. This results in context-related recommendations rather than pure search hits.

The AI provides suitable parts including reasons and permissible alternatives. Non-compatible parts are excluded. Optionally, an image analysis (e.g. photo of the part) can support identification.

Specialists or you check the suggestions and release—where necessary. The decision remains with the human; the AI scales the advice.

The solution can trigger ordering, approval or service processes and be integrated into ERP, PLM or your spare parts catalog system.

Connection to existing product catalogs, ERP and database systems; ordering and approval processes can be integrated.

The doubleSlash AI Agent for spare parts catalogs integrates into ordering, approval and service processes—Parts suggestions and order initiation continue to run in your existing systems.

Compliance with GDPR, EU AI Act and industry-specific requirements (e.g. healthcare); role rights and logging possible.

Cloud or on-premise—Spare parts catalog on-prem for high data sovereignty and compliance requirements.

An AI agent spare parts catalog (or AI assistant for spare parts catalog) is an AI-supported chatbot that supports users in the search and selection of spare parts in natural language. It searches your spare parts database, takes context (e.g. machine, variant) into account and provides validated suggestions including reasons—not just search hits. The decision remains with your specialists—where necessary (human-in-the-loop).

A classic catalog search returns hits based on keywords or filters. The doubleslash AI assistant for spare parts catalogs understands natural language, imprecise descriptions and typing errors and combines search with context-related advice: Which part fits in this context? Which alternative is permitted and available? In this way, users not only receive a list, but also a well-founded recommendation.

Yes, the AI Agent supplements your existing spare parts catalog system—it does not replace it. It can be connected to your catalog, database and ERP systems via REST APIs. Other processes such as ordering or service can be integrated if required.

Yes, the solution can be operated on-premise if you have high requirements in terms of data sovereignty, compliance or internal guidelines. Cloud operation (e.g. Azure, EU data center) is also possible.

Data remains in your chosen environment (on-prem or cloud in the EU). Depending on the industry, requirements from the GDPR, EU AI Act or ISO 27001 can be taken into account—including role rights, logging and auditability. Concrete design takes place in the project.

The AI Agent spare parts catalog is suitable for mechanical engineering (spare parts catalog, service parts, MRO), healthcare (product catalogs, compliance), B2B trade (suppliers, distributors) and e-commerce with large assortments—wherever large product or spare parts databases and context-related advice are required.